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Magazine Conditions of Purchase

This document was last updated on 3rd August 2011
We would advise users to familiarise themselves with this document, and be aware that it will be updated from time to time 

Magazine Subscription Terms & Conditions and Returns Policy

General information

For your information, we list below the company details for Forum Business Media:

  • Registered Office: Unit F3, Kingsway Business Park, Oldfield Road, Hampton, Middlesex TW12 2HD
  • Registered Company No. 4425871
  • Contact Address: Forum Business Media, Unit F3, Kingsway Business Park, Oldfield Road, Hampton, Middlesex TW12 2HD 
  • E-Mail: cs@forumbusinessmedia.co.uk
  • VAT registration No. 7990923 70. 

The buying process

When you place an order to purchase magazine from Forum Business Media, we will follow the steps below as part of the buying process:

  • a written order must be received by us; i.e. the order form, which is supplied with our promotional letter, completed and faxed or sent to us, or an e-mail sent to us detailing the product you wish to purchase, your name, address and e-mail address.
  • an invoice will be sent to you.   Our payment terms are 10 days from date of invoice. 

Our contract

Your order represents an offer to us to purchase a magazine subscription. We accept this offer when we send your first issue of the magazine. This represents confirmation of the contract. Before this stage, we reserve the right to refuse the order. 

As part of the Distance Selling Regulations, you have a right to cancel your order within seven working days of receiving the first issue of the magazine if the publication is not suitable for your needs. If you cancel your order, we require you to return the magazine to us in its original condition.  The cost of the return is made at your expense.  

No returns will be accepted outside the seven working day period. 

Liability

We undertake to provide the magazine subscription offered with reasonable care and skill. We do not warrant that availability or delivery of the services will be uninterrupted or error-free. 

In no event will we be liable to you for any loss, damages, costs, claims or expenses incurred as a result of any customisation of or amendment made by you to any of the magazines available from Forum Business Media Ltd. 

If a court or any other body having the power to rule on disputes decides that any part of these Terms and Conditions of Use is not reasonable or cannot be enforced, this will not affect the validity of other parts of these Terms and Conditions of Use, which will continue in full force and effect. 

Return policy

As part of the Distance Selling Regulations, you have a right to cancel your order within seven working days of receiving the first issue of the magazine if the publication is not suitable for your needs. If you cancel your order, we require you to return the magazine to us in its original condition.  The cost of the return is made at your expense.  Returns are to be made to Forum Business Media Ltd at the address given above in General Information.  No returns will be accepted outside the seven working day period. 

Cancellations may not be made after the seven working day period and the subscription cannot be reimbursed.  After this period cancellations will only be accepted when the subscription is due for renewal.

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