Forum business media

Seminar Booking Conditions

This document was last updated on 22nd March 2011
We would advise users to familiarise themselves with this document, and be aware that it will be updated from time to time 

Seminar Booking Conditions 

The usual price for a Forum Business Media seminar, which includes lunch, is £399.99.00 plus VAT (at the applicable rate).  Alternative prices may be charged please see our promotional material for details.

A booking form must be completed and returned to Forum Business Media to book a place on a seminar. 

Early Booking Discounts
Where a discounted price is offered for early booking the discount will only apply to bookings paid for by the date specified on the booking form.  Failure to make payment by the specified date will mean the full price of the seminar is due.  

Payment
Payment can be made by Cheque (payable to Forum Business Media Ltd), BACS transfer or Credit Card.Your booking will only be secured upon Forum Business Media receiving payment.  

We have a limited number of places available.  Please book early to avoid disappointment.  If we have not received full payment 21 days prior to the event, we reserve the right to offer your place to those on the waiting list. 

Joining Instructions
Joining instructions will be sent under separate cover 10-14 days prior to the event.  The joining instructions will be sent to you by e-mail.  Please ensure you provide your e-mail address on your booking form. 

Additional Delegates
Delegates who wish to attend a seminar without prior booking must complete an Additional Delegate Booking Form, which will be made available at the event.  

Cancellations
If you are unable to attend, cancellations must be made in writing (an e-mail is acceptable).  An administrative charge of £75.00 plus VAT will apply for cancellations made over 10 working days prior to the event.  If you cancel within 10 working days of the event you will incur a 100% charge. These cancellation terms also apply to all bookings made within 10 working days of the event.  It is the delegate’s responsibility (or their representative’s) to ensure all travel arrangements and time away from work have been agreed and are in place prior to making the booking.  

Forum Business Media Ltd reserves the right to cancel the training course with 10 working days’ notice, and participants will receive a full refund. 

Substitute Delegates
Delegate substitution is permitted, all requests must be made in writing and will only be administered once full payment has been received. 

Content & Venue
For reasons beyond the control of the organisers, it may be necessary to alter the course content, timing or venue.  Content delivered on the day will reflect the latest information available. 

Getting to the Event
Forum Business Media Ltd will not accept liability for any transport disruption or individual transport delays and in such circumstances the normal cancellation restrictions apply. 

All transport costs (including car parking) and any overnight accommodation costs are the delegate’s responsibility. 

Complaints
Forum Business Media are delighted to hear from those who use our services and find them helpful.  However we realise that there are a minority who feel they have some form of complaint about the service received.  Please see our website for our Complaints Procedure or e-mail us to request a copy.